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If you have an issue with an install of Fusion Voice® please complete the form below. Be sure to provide as much information as possible to assist our technical staff in providing you with a timely solution.

Fusion Voice® Issue Report

Contact Information :
Contact Name :
  
Company Name :
  
Site Name :
 
Street Address :
  
City :
  
State :
  
Zip Code :
  
Contact Telephone :
  
Contact Email Address :
  

Software Version Information
Fusion Voice® Product Title
Example: Fusion Voice® Manager
  
Fusion Voice® Product Ver.
Example: Version 8.0.1866.23225
  
Operating System Ver.
Example: Microsoft Windows XP Professional
  
Fusion Voice® Task Manager Ver.
Example: Version 8.0.1866.23225
  
Fusion Voice® Recorder Ver.
Example: Version 1.0.60
  

Issue Overview
Please detail your issue below:
    

System and Hardware Information

Please provide a general description of system hardware and operating environment. A full description of the system and its current state may be generated by the following steps:

  1. Click Start Button
  2. Click Run
  3. Type in “msinfo32 /report c:\nfo.txt /categories SystemSummary+Resources”in the Run Dialog
  4. Click OK
  5. Navigate to the C: Drive and open the nfo.txt file. Select All and Copy.
  6. Paste the contents of this file into the field below


Issue Detail Overview Information
Is the issue random?
   YES NO
Is the issue reproducible on another PC?
   YES NO
Is the issue only occurring at a certain time of day or with a certain user?
   YES NO
Is the issue considered critical?
  YES NO

Please describe any steps or user actions that may take place to reproduce the issue. The more detail provided in this description will ensure a faster turn-around for a resolution:


Additional Information:
Please provide information that you would feel may help us resolve your issue faster:

 

  


Support Contact Form


Support Contact Form
Fusion Feature Request Form

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